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Notice of Changes to the Terms of Use
Hello from flit eSIM.
Thank you for using flit.
We are updating certain provisions of our Terms of Use to improve the account deletion and recovery process and to create a fairer and safer service environment by preventing the fraudulent registration, purchase, and use of coupons, points, and eSIMs.
The updated Terms introduce a 30-day grace period following an account deletion request, during which a member may reactivate their existing account. The changes also clarify the measures the Company may take when a member violates their obligations or fraudulently uses promotional benefits.
In addition, we are standardizing the article and paragraph numbering format and correcting certain numbering, spacing, and structural errors to improve readability and make individual provisions easier to identify and reference.
The key changes are summarized below.
[Key Changes to the Terms of Use]
| Category | Current Terms | Updated Terms |
|---|---|---|
| Overall structure and numbering format | Article, paragraph, and subparagraph numbering formats are not fully consistent throughout the Terms | Standardization of the numbering format for articles, paragraphs, subparagraphs, and items, together with corrections to numbering, spacing in article titles, and hierarchy display errors |
| Article 12 – Coupons and Points | Sets forth general provisions concerning the issuance, use, validity, and expiration of coupons and points | Clarifies that the Company may suspend issuance or use, or cancel, reclaim, or invalidate coupons or points that have been fraudulently registered, issued, or used in violation of the Terms or the applicable promotional conditions |
| Article 12 – Benefits already used | No specific provision governing coupons or points that were fraudulently obtained and already used | Clarifies that the Company may request the return of benefits or gains obtained through fraudulent use and may restrict future coupon or point issuance or participation in promotions |
| Article 14 – Customer Obligations | Prohibits use of the Service for unauthorized purposes, resale to third parties, and false verification | Expressly prohibits the fraudulent registration, issuance, or use of coupons, points, and referral benefits through multiple accounts, repeated account deletion and re-registration, self-referrals or reciprocal referrals, false or third-party information, automated methods, or exploitation of system errors or vulnerabilities |
| Article 14 – Fraudulent eSIM purchase and resale | Generally prohibits commercial copying, sale, and resale of the Service | Expressly prohibits purchasing or obtaining an eSIM through fraudulent means or transferring, selling, or reselling it to another person |
| Article 22 – Termination of Agreement | The Company processes a member’s request to terminate the service agreement immediately in accordance with applicable laws | Introduces a 30-day grace period following a termination request. If the member directly logs in using the same account information or attempts to sign up again and completes identity verification during that period, the termination request will be deemed withdrawn and the existing account will be reactivated |
| Article 22 – Completion of account deletion | No separate grace period for account deletion | If the termination request is not withdrawn during the grace period, account deletion will be completed after the grace period expires |
| Article 23 – Restriction and Loss of Membership | Generally allows the Company to restrict or suspend membership when a member fails to comply with their obligations under the Terms | Clarifies that, after considering the nature, frequency, and intent of the violation, the amount of benefits obtained, and the impact on the Service, the Company may restrict or suspend use of the Service, purchases, coupon or point use, promotional participation, and eSIM issuance, installation, activation, or data usage |
| Article 23 – Verification of fraudulent use | No specific procedure for verifying fraudulent use | Clarifies that the Company may request identity verification or supporting materials necessary to investigate suspected fraudulent use |
| Article 23 – Fraudulently purchased or issued eSIMs | No specific measures governing eSIMs purchased or issued through fraudulent means | Clarifies that the Company may cancel issuance, invalidate installation information, block activation, or discontinue data service for an eSIM purchased or issued through fraudulent means |
| Article 23 – eSIMs already used | No specific provision governing eSIMs that have already been installed, activated, or used | Clarifies that, when cancellation or suspension is technically impracticable, the Company may request the return of the discount or benefit fraudulently obtained |
| Article 23 – Notice and objection procedure | No detailed provision regarding notice of the grounds for restriction or the objection procedure | Clarifies that the Company will generally notify the member of the main grounds for the measure and how to raise an objection. When urgent action is necessary to prevent further fraudulent use or additional harm, the Company may impose the restriction first and provide notice afterward |
The standardization of the numbering and structure is intended solely to improve the format and clarity of the Terms and does not itself result in any substantive change to members’ rights or obligations.
[Effective Date]
The updated Terms of Use will take effect on August 16, 2026. The full text of the updated Terms will be available on the Terms of Use page within the flit Service from the effective date.
The updated Terms will apply to service and promotional activities occurring on or after the effective date.
[Objections and Inquiries]
For questions regarding these changes, please contact flit Customer Support.
Members who do not agree to the updated Terms may terminate their service agreement or request account deletion before the effective date.
Members who continue to use the Service after the effective date may be deemed to have agreed to the updated Terms.
We will continue working to provide a fair, safe, and trustworthy service for all members.
Thank you.
Date of Notice: July 16, 2026